Pay My Bill
When it’s time to pay your bill, you’ve got options—choose the method that works best for you.
Thank you for your patience and understanding as we update our community billing processes to better serve you.
Three easy ways to pay:
If you elect to receive electronic statements, you’ll receive a monthly email that includes a unique link to view and pay your bill online. Electronic statements should be received within the first week of the month, while mailed statements take a bit longer.
If you don’t receive electronic statements, you can still make electronic payments. Reach out to the biller on your statement or your community’s front desk for more information.
If you elect to receive electronic statements, you’ll receive a monthly email that includes a unique link to view and pay your bill online. Electronic statements should be received within the first week of the month, while mailed statements take a bit longer.
If you don’t receive electronic statements, you can still make electronic payments. Reach out to the biller on your statement or your community’s front desk for more information.
If you elect to receive electronic statements, you’ll receive a monthly email that includes a unique link to view and pay your bill online. Electronic statements should be received within the first week of the month, while mailed statements take a bit longer.
If you don’t receive electronic statements, you can still make electronic payments. Reach out to the biller on your statement or your community’s front desk for more information.
If you elect to receive electronic statements, you’ll receive a monthly email that includes a unique link to view and pay your bill online. Electronic statements should be received within the first week of the month, while mailed statements take a bit longer.
If you don’t receive electronic statements, you can still make electronic payments. Reach out to the biller on your statement or your community’s front desk for more information.
If you elect to receive electronic statements, you’ll receive a monthly email that includes a unique link to view and pay your bill online. Electronic statements should be received within the first week of the month, while mailed statements take a bit longer.
If you don’t receive electronic statements, you can still make electronic payments. Reach out to the biller on your statement or your community’s front desk for more information.
If you elect to receive electronic statements, you’ll receive a monthly email that includes a unique link to view and pay your bill online. Electronic statements should be received within the first week of the month, while mailed statements take a bit longer.
If you don’t receive electronic statements, you can still make electronic payments. Reach out to the biller on your statement or your community’s front desk for more information.
Frequently Asked Questions
You can choose to receive your statements electronically by email or by mail as a paper statement.
To receive electronic statements, you’ll need to have an email address on file. If you need to add or update your email address, contact the biller listed on your statement.
Yes. An email address is required to receive electronic statements and pay your bill. However, it is not required to set up Auto-Pay or have our team make a one-time payment for you.
If you don’t use email but would like to pay electronically, you can complete a payment authorization form. Contact the biller listed on your statement or ask for a copy at your community’s front desk.
If you’ve chosen electronic statements, you’ll receive an email with a unique link to your individual billing experience.
Because this link is unique to you, there isn’t a universal billing or payment link on vivie.org.
Yes. You can choose electronic statements, paper statements, or both. Contact the biller listed on your statement if you’d like to change how you receive your statements.
Yes. Electronic payment and Auto-Pay options are available. Contact the biller listed on your statement to get the appropriate authorization form and learn about your options.
We’re changing when certain care and service charges appear on your statement. As we make this transition, your first statement or statements may look different from what you’re used to seeing.
If you have questions about a charge or your individual account, reach out to the biller listed on your statement.
As we transition to our new billing experience, some residents may receive a statement showing a $0 balance. This may be part of establishing your new billing and payment experience and does not necessarily mean you won’t receive another statement for the billing period.
If you receive a $0 statement and have questions about your account or what to expect next, please contact the biller listed on your statement.
The biller listed on your statement is your best resource for questions about your individual statement, charges, payment options, or billing preferences.